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Please call the office at
210.495.2722 to make arrangements with our receptionists to
have your pet examined by one of our doctors. Appointments
are available:
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Monday Through
Friday
7:30 am – 7:00 pm |
Saturday
Open every first, third and
fifth Saturday of the month
8:00 am - 4:00 pm
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At Family Pet Hospital, we
respect your time and make every effort to see pets promptly
at their scheduled appointment times. We do see emergencies
on a priority basis. You will be given the option to wait,
drop off or reschedule your pet's appointment if you choose.
If you cannot keep your scheduled appointment, we ask that
you give us 24 hours notice so that we may offer this
appointment time to one our other patients.
If you or your pet(s) are new to our hospital, please
arrive a few minutes early so that we can complete the
necessary paperwork before your scheduled appointment. To
save time, you may complete our
Client/Patient Welcome
Form and bring it with you.
Our receptionists are available to discharge your pet,
answer any questions you may have and assist you with the
purchase of food, supplies and pre-approved prescribed
medication(s) during our normal office hours.
Payment
Options
We offer CareCredit®, a payment plan
you can use today and in the future for all your pet’s
healthcare and product needs. Upon approval for CareCredit
you can:
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Use immediately to cover preventative, emergency
and surgical treatment† |
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Benefit from low minimum monthly payments |
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Finance up to 100% of treatment cost†
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Save other credit cards for unplanned expenses |
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No annual fees and no prepayment penalties |
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There are three easy ways to apply: ask us for
the CareCredit brochure to learn more about this
payment plan to get the treatment your pet needs
right away, visit
www.carecredit.com for online application or
call 800.365.8295 to complete application over
the phone. |
† Subject to credit approval and credit availability.
Additional Information
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Full Payment is required
at the time of service.
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Each client is entitled to
an itemized Treatment Plan before their pet is
hospitalized for any procedure. If you would like
one, please ask one of our receptionists to assist you
with this. Keep in mind that the treatment plan is
only an estimate of the procedure(s). We will
attempt to remain within the limits of the estimate
given you. If we must do additional procedures, we
will attempt to contact you (at the phone contact
numbers you have provided to us) for approval.
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Deposits are required
prior to the admission of a pet to the hospital - the
full balance is due when the pet is released.
Payment types accepted:
Veterinary Pet Insurance
Compared to human health care,
medical expenses for your pet are still inexpensive.
Although it may feel as if you are paying more for your
pet’s health care than your own, chances are that you have
adequate health care insurance for your own
needs. Consequently, you may never see the total bottom-line
figure for your own doctor bills. When human health
care costs are added up—including insurance, deductibles,
and pharmaceutical costs—there is no comparison to the much
lower veterinary care costs.
That being said, when faced
with unexpected healthcare costs for your pet, even the
relatively lower costs can affect your overall budget.
Pet insurance is available from several providers to help
offset some of those costs.
Different policies are
available, but generally, you pay a monthly or annual
premium to a pet insurance provider. When your pet
incurs a medical expense, you simply file a claim with your
insurance provider and they reimburse you up to the
allowable amount for that expense category. A variety of
factors, including age of your pet and pre-existing medical
conditions help determine if pet insurance makes sense for
you. You can get a quick quote for Veterinary Pet
Insurance
online:
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